Available Agents

  • Click2Save Agent

    12% Higher Cancel Save Rates

    Stop cancellations with AI-powered retention strategies that convert departing members into loyal advocates.

    • Real-time cancellation detection with personalized retention offers
    • Automated save workflows with save rate tracking
    • Member sentiment analysis

  • Sales Agent

    68% Call Success Rate

    Executes trigger-based outreach sequences across channels to drive tours, trials, conversions, and upsell campaigns.

    • 15% conversion rate with no human intervention
    • Trigger-based lead outreach with automated follow-up sequences
    • Upsell campaign automation

  • Learning & Development Agent

    40% faster staff onboarding

    Empower your staff with AI-driven training, onboarding, and SOP access — built right into OMAP™.

    • Centralized training and onboarding automation for new team members
    • AI-powered knowledge base that answers operational questions instantly
    • Workflow guidance and SOP search to ensure consistent service delivery

  • Collections Agent

    30% reduction in overdue payments

    Automates payment recovery through intelligent retries, reminders, and escalation workflows to accelerate collections and get you paid faster.

    • Automated payment reminders and escalation workflows
    • Customizable templates to preserve customer relationships
    • Real-time dashboards

  • 24/7 Front Desk Voice Agent

    82% positive sentiment score

    AI voice assistant that handles inbound calls and common questions 24/7—reducing reliance on front desk staff while ensuring every call gets answered.

    • Consistent multi-location responses
    • High-volume inquiry automation
    • Call logging and reporting

  • 24/7 Front Desk Concierge Agent

    Up to 50% faster reporting

    AI-powered digital assistant that responds instantly to member and prospect inquiries across chat and messaging channels while automating onboarding and common requests.

    • Chat support via web, mobile and API
    • AI-powered knowledge base
    • Automated onboarding flows, appointment scheduling, and proactive follow-ups

  • Feedback Agent

    Consolidated view of member feedback

    Collects and analyzes feedback from reviews and social channels to help teams respond quickly, uncover trends, and improve the member experience.

    • Sentiment categorization and scoring
    • Brand reputation monitoring
    • Multi-source feedback aggregation

  • Member Audit Agent

    Average of 8% revenue recovered

    Scans membership records and workflows to identify inconsistencies that could impact revenue—helping teams catch errors early and protect performance.

    • Centralized training and onboarding automation for new team members
    • AI-powered knowledge base that answers operational questions instantly
    • Workflow guidance and SOP search to ensure consistent service delivery

  • Compliance Agent

    90% compliance monitoring coverage

    Automates labor compliance by monitoring schedules, prompting required breaks, logging acknowledgments, and maintaining auditable records.

    • Schedule monitoring and break prompts
    • Configurable labor and break rules
    • Real-time manager and staff alerts

  • Configurator Agent

    70% faster go-live

    Automates system configuration across membership platforms and operational workflows—helping teams reduce manual effort, improve consistency, and scale faster.

    • No-code admin portal
    • Integration management
    • Drag-and-drop workflows

  • Agentic Task Agent

    70% less manual work

    Uses natural-language micro-automations to execute repeatable tasks like payment retries, attribute updates, reminders, report exports, and compliance logging—helping teams reduce manual effort and improve consistency.

    • Membership attribute updates
    • Automated report exports
    • Trigger and schedule-based execution

Start Automating Your
Outcomes Today

OMAP™ adapts to your unique operations and member journey. Deploy AI Agents that align with your goals — whether that’s growth, retention, or operational efficiency.

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