Outcomes Delivered. Operators Convinced.
The testimonials featured here reflect outcomes delivered by DXFactor’s fitness and wellness division as well as ALTA Technologies, now consolidated under AltaDX.
“Delivering an exceptional member experience goes beyond great workouts — it’s about constantly improving how we operate so our teams can focus on what matters most: our members. Partnering with AltaDX and leveraging their Click2Save solution has helped us raise the standard for member experiences across all NYSC clubs.“
“Working with the AltaDX team to bring our AI agent, Jim Gains, to life has been an incredible experience. Together, we’ve built something that feels truly human — creating seamless, 24/7 conversations and actionable insights that enhance member engagement and drive measurable results. It’s been inspiring to see innovation turn into real-world impact.“
“Since deploying the OMAP® Concierge agent, we’ve seen a measurable lift in member conversions. Members who interacted with our AI agent, Ella, achieved a 3.7% join rate — more than double our year-to-date average. The data reinforces how personalized, real-time engagement can directly drive stronger membership outcomes.“
“With the launch of our new AI agent, B. Electric, we’ve taken a major step forward in blending technology with service. From answering member questions to helping new leads explore the club, B. Electric is giving our community 24/7 support and energizing our digital experience. This wouldn’t have been possible without the innovative team at AltaDX, whose expertise made this vision a reality.“
“AltaDX’s insights helped to streamline our evaluation process, making them an indispensable asset to any organization seeking top-tier consultation in the health and fitness industry.“
“ALTA transformed how Upgrade Labs scales. They streamlined operations, standardized processes, and elevated the member experience – from booking optimization to CRM automation. Their marketing and product management expertise improved acquisition costs, aligned our tech roadmap, and gave franchisees the tools to grow with confidence.”
“Chelsea Lorenzen has led two critical technical projects with results that far exceed expectations. Sharp, deadline-driven, and a natural collaborator, she brings structure, accountability, and trust to every engagement. Her SOPs and execution have raised the bar across our operations.”
“Method Gym saved more than 7% of cancellations, retained over $1.8K in dues, and freed up 23 hours of staff time in just 30 days! Thanks to OMAP’s Click2Save. Fast setup, real ROI, better member experience“
“AltaDX understands our industry, delivers real results, and moves fast. Their responsiveness and expertise cut costs by 50%—a true game-changer for us!“
“AltaDX was critical in delivering a reliable and scalable streaming platform for CRUNCH+ on time and within budget, transforming our digital content delivery.“
“The technology integration has streamlined our operations, giving us a unified view of our data and enabling faster, more informed decisions..“
“Not just code—AltaDX brought collaboration, speed, and structure to help us scale our digital platform with confidence.“
“Click2Save has made my administrative team’s life much easier and more productive while saving members at the same time.“
“We are excited to partner with AltaDX’s OMAP for their unparalleled expertise in digital transformation which will push our combined portfolio into new and exciting areas that will support the growth of our partners.“
“Partnering with AltaDX enhances our ability to offer comprehensive, personalized solutions that drive both member satisfaction and operational efficiency.“
Real Results.
Real Operators.
Proven at Scale.
These outcomes were built in real fitness clubs, not labs. Ready to see what AltaDX can engineer for your business?